Privacy Policy
Effective Date: April 11, 2026. Last Updated: April 11, 2026.
1. Overview
Happyhorses AI ("we", "our", or "us") operates the AI video generation platform available at happyhorses-ai.pro. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have when you use our website, applications, and related services.
By creating an account, purchasing credits or subscriptions, uploading content, or otherwise using the Service, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
We collect information reasonably necessary to provide, secure, bill for, and improve the Service.
- Account information, such as your name, email address, profile image, login credentials, and authentication details.
- Prompt, upload, and generation data, such as text prompts, reference images or videos, generated videos, thumbnails, and related generation parameters.
- Usage and device information, such as browser type, operating system, approximate location derived from IP address, log data, and interaction events.
- Billing and transaction information, such as product purchased, payment status, credits granted or consumed, invoices, and subscription lifecycle records.
- Support communications and feedback you send to us.
- Cookie, local storage, and similar technology data used to keep you signed in and remember your preferences.
3. How We Use Information
We use personal information and service data to operate and improve Happyhorses AI.
- Create and manage user accounts, authenticate sessions, and provide customer support.
- Process prompt submissions, uploads, video generation jobs, downloads, and storage of your saved creations.
- Freeze, settle, release, and track credits, subscriptions, refunds, and other payment-related events.
- Monitor reliability, prevent abuse, enforce platform safety rules, and investigate suspected fraud or misuse.
- Send transactional emails, important service notices, security alerts, and policy updates.
- Analyze service usage trends and performance so we can improve the product experience.
4. Sharing and Disclosure
We do not sell your personal information. We share information only when needed to run the Service or comply with the law.
- With infrastructure, storage, analytics, email, authentication, AI inference, and payment providers that help us operate the Service under contractual or confidentiality obligations.
- With professional advisers, auditors, or regulators when reasonably necessary for compliance, legal defense, or corporate operations.
- When required by applicable law, valid legal process, governmental request, or to protect the rights, safety, and property of Happyhorses AI, our users, or the public.
- As part of a merger, financing, acquisition, or asset sale, subject to appropriate confidentiality safeguards.
5. International Transfers and Retention
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.
We keep account records, billing records, prompts, uploads, generated videos, and support history only for as long as needed to provide the Service, comply with law, resolve disputes, or protect platform security. Retention periods may vary depending on the type of data and your account activity.
6. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect your information, including access controls, encryption in transit, secure credential handling, and monitoring for suspicious activity.
No system is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you suspect unauthorized access.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the right to access, correct, delete, export, or restrict certain processing of your personal information, or to object to certain uses.
You may also manage some information through your account settings or by contacting us. We may need to verify your identity before fulfilling a request.
8. Children's Privacy
Happyhorses AI is not directed to children under 13, or under the minimum age required by local law to consent to data processing. We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, contact us and we will review and delete it where appropriate.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or the Service itself.
When material changes are required, we will post the revised version on this page and may provide additional notice through the Service or by email.
10. Contact Us
If you have questions, requests, or complaints about this Privacy Policy or our data practices, contact us at support@happyhorses-ai.pro.